Frequently Asked Questions

Your budget helps us to provide you with a customized proposal for your event. Think about how much you want (or do not want) to spend, then provide us with that number or range on the inquiry form. 

*Our starting rate will always be posted on the Inquiry Form. 

The sooner the better! We recommend booking at least 30 days in advance to secure your date.

Rush fees will apply towards events booked within 2 weeks or less of their date.

A 50% non-refundable retainer fee is required at the time of booking to secure the date and time of your event. Your remaining balance will be due 5 days before your event. 

Payment in full will be due at the time of booking for events booked within 2 weeks or less of their date.

All cancellation requests must be put in writing. If decorations have already been purchased for the event and the amount exceeds the non-refundable retainer fee, the Client will be billed for the remaining amount. 

If the event is postponed, services contracted can be applied towards a new date or event within 2 years of the original date.

Contact jamie@msmomentmaker.com