Frequently Asked Questions
How do I request a quote?
I don't know my budget. Do you still need it?
I don't know my budget. Do you still need it?
Please complete our Inquiry Form. We will follow up with you directly within 24-48 hours to schedule a free a consultation call to discuss your event and design.
I don't know my budget. Do you still need it?
I don't know my budget. Do you still need it?
I don't know my budget. Do you still need it?
Your budget helps us to provide you with a customized proposal for your event. Think about how much you want (or do not want) to spend, then provide us with that number or range on the inquiry form.
*Our starting rate will always be posted on the Inquiry Form.
How far in advance should I book?
I don't know my budget. Do you still need it?
Is a deposit/retainer fee required?
We recommend booking at least 30 days in advance.
Rush fees will apply towards events booked within 2 weeks or less of their date.
Is a deposit/retainer fee required?
What is your Refund/ Cancellation Policy?
Is a deposit/retainer fee required?
A 50% non-refundable retainer fee is required at the time of booking to secure the date and time of your event. Your remaining balance will be due 5 days before your event.
What is your Refund/ Cancellation Policy?
What is your Refund/ Cancellation Policy?
What is your Refund/ Cancellation Policy?
All cancellation requests must be put in writing. If decorations have already been purchased for the event and it exceeds the non-refundable retainer fee, the Client may be billed for the remaining amount.
If the event is postponed, services contracted can be applied towards a new date or event.
Additional Questions?
What is your Refund/ Cancellation Policy?
What is your Refund/ Cancellation Policy?
Contact jamie@msmomentmaker.com
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Holiday Season is Coming!
Holiday season is right around the corner. Book your events early and avoid the holiday rush.